After Hours GP Services

Hello Home Doctor Service works alongside your nursing team and residents' regular GPs to provide clinically governed after-hours medical care. Our doctors support your facility with timely assessment, treatment and clinical decision-making, helping residents receive the right care at the right time while ensuring continuity of care with their regular GP.

Our doctors provide a comprehensive range of after-hours medical services, including but not limited to:

COMMON AILMENTS Assessment and treatment of common illnesses and acute medical conditions, including but not limited to gastroenteritis, urinary tract infections (UTIs), respiratory infections, influenza, fevers, skin conditions, pressure injuries, dehydration and other acute presentations.

MEDICATION CHART REVIEWS Medication chart reviews, prescribing, medication adjustments and medication-related clinical management where clinically appropriate.

WOUND CARE Assessment and management of wounds, including dressings, wound care and simple suturing where clinically appropriate and safe to perform within the facility.

PATHOLOGY RESULTS Review and interpretation of pathology results, with commencement or adjustment of treatment where clinically appropriate.

ACUTE DETERIORATION Assessment, investigation and management of residents experiencing an acute change in their clinical condition.

WELFARE ASSESSMENT Assessment of resident wellbeing, behavioural changes, cognitive concerns and other presentations requiring medical review.

FALLS ASSESSMENT Clinical assessment following a fall, including examination, management and recommendations for ongoing care.

PALLIATIVE CARE Support for palliative care, symptom management, implementation of existing treatment plans and collaboration with the resident's regular GP and care team.

VERIFICATION OF DEATH Clinical verification of an expected death where clinically appropriate.

CATHETERISATION Catheter insertion, replacement and catheter-related clinical management where clinically appropriate and where appropriate equipment is available.

Services are provided based on each resident's clinical needs, the treating doctor's assessment and the resources available within the facility.